Thoughts on how to resolve disputes and get your deal done.

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Add Your PerspectiveJanuary 27, 2010

New Information: One Way to Help Your Client Save Face

Can You Help Save Face with New Information?The mediation had dragged for an entire day, and we hadn’t made much progress. The other side said they couldn’t give any more, and we wouldn’t, either. The mediator’s proposal that followed was the best deal we’d ever get and, frankly, it was the right number. But my client’s COO reacted instantly, calling in a “no” on his way home. Our answer was due to the mediator in in 24 hours.

As I prepared to discuss the mediator’s proposal with our executive team and the COO the next day I realized my client might have painted himself into a corner — after a good night’s sleep I was confident he would want to change his mind, but sometimes it’s not that easy.

Only Two Ways to Get the Case Settled

I debated how to settle the case that day, and there were only two ways to get it done: with my COO or without him. I could gather the facts and work to More…

Categories: Communication, Mediation, Negotiation, Settlement, Tactics

1 PerspectiveJanuary 6, 2010

Zen Unicorn: 4 Mediator Marketing Lessons from Seth Godin

Zen Unicorn 465Marketing guru Seth Godin isn’t a mediator and, as far as I know, doesn’t even know what one is, but that doesn’t seem to matter.  From my perspective — the perspective of one who often selects the mediator — the marketing lessons in Zen Unicorn are tailor-made for mediators and settlement professionals.

Godin has written more than a few books already, but his recent Zen Unicorn is a great idea.  It simply rolls up some of the best posts from his blog over the past 3 years and presents them in a click-free, Kindle-only ebook.  Four of those posts, and why they’re relevant to mediators, include:

Make something happen

“The best time to plant an oak tree is 20 years ago, and the second best time is now.” I don’t know who said it, but it certainly applies to marketing.  In Make something happen Godin tells us to More…

Categories: Blogging, Communication, Mediation, Miscellaneous

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Settlement Perspectives
is the professional weblog
of John DeGroote.

I created this site to help clients and their counsel navigate the challenges that inevitably result from disputes, settlement efforts, impasse, and negotiation in general. The perspectives I bring are based on my experience, summarized on my “About” page, including my service as Chief Legal Officer and Chief Litigation Counsel for a global company for over 9 years and the sometimes difficult lessons I learned earlier in my career. If you have any questions or thoughts about this site, or an issue you’d like to see addressed, please email me at:

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